The Five Dysfunctions of a Team

• Absence of Trust – Trust is the foundation of real teamwork.  Avoid being invulnerable.

• Fear of Conflict – Healthy conflict is essential to a strong team and the best place to disagree is in meetings.  Avoid artificial harmony.

• Lack of Commitment – Commitment to a plan or strategy creates clarity.  Avoid ambiguity.

• Avoidance of Accountability – What gets measured gets done!  Poor performers should feel pressure to improve.  Avoid low standards.

• Inattention to results – This is the ultimate dysfunction.  Results are everything and they do not lie.  Avoid status and ego.